Security Supervision and Management: The Theory and Practice of Asset ProtectionElsevier, 2007 M12 14 - 584 páginas The International Foundation for Protection Officers (IFPO) has for many years provided materials to support its certification programs. The current edition of this book is being used as the core text for the Security Supervision and Management Training/Certified in Security Supervision and Management (CSSM) Program at IFPO. The CSSM was designed in 1988 to meet the needs of the security supervisor or senior protection officer. The book has enjoyed tremendous acceptance and success in the past, and the changes in this third edition, vetted by IFPO, make it still more current and relevant. Updates include 14 new chapters, 3 completely revised chapters, "Student Performance Objectives" in each chapter, and added information on related resources (both print and online).
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Dentro del libro
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Página ix
... Supervisor's Role in Improving Customer Service Christopher A. Hertig Tenant Relations Glen Kitteringham 351 361 371 377 385 387 399 403 409 411 419 425 x TABLE OF CONTENTS Unit IX–4 Unit IX–5 Unit IX–6 Table of Contents ix.
... Supervisor's Role in Improving Customer Service Christopher A. Hertig Tenant Relations Glen Kitteringham 351 361 371 377 385 387 399 403 409 411 419 425 x TABLE OF CONTENTS Unit IX–4 Unit IX–5 Unit IX–6 Table of Contents ix.
Página 12
... tenants, retailers, and general public using the facilities. In the same time period, there has also been a revolution in the use of computers by business, and today enterprises of every size rely on computers for their everyday ...
... tenants, retailers, and general public using the facilities. In the same time period, there has also been a revolution in the use of computers by business, and today enterprises of every size rely on computers for their everyday ...
Página 13
... tenants, and more visitors has another side to it: responsibility for their safety. Security- and crime-related lawsuits have become commonplace. As a result, businesses are protecting themselves against legal actions by providing ...
... tenants, and more visitors has another side to it: responsibility for their safety. Security- and crime-related lawsuits have become commonplace. As a result, businesses are protecting themselves against legal actions by providing ...
Página 174
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Página 227
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Contenido
49 | |
Supervision | 103 |
Training and Development | 129 |
Management and Leadership | 183 |
Risk Management and Emergency Management | 241 |
Physical Security and Technology | 327 |
Investigation | 385 |
Customer Client and Community Relations | 409 |
Legal Aspects | 473 |
Otras ediciones - Ver todas
Security Supervision and Management: The Theory and Practice of Asset Protection IFPO Vista previa limitada - 2007 |
Security Supervision and Management: The Theory and Practice of Asset Protection IFPO Sin vista previa disponible - 2007 |
Términos y frases comunes
accident action activity adversary agencies ASIS ASIS International assessment Asset Protection behavior CCTV Certified Fraud Examiners Certified Protection Officer Certified Protection Professional client communication complaint cost Court crime prevention criminal curriculum detection discipline effective emergency management employees employment ensure environment equipment ethical evaluation facility force function IFPO important incident individual International investigation involved law enforcement leader leadership learning liability loss prevention motivation officer’s one’s operations organization organization’s organizational performance person positive potential private security problem procedures professional certification recruitment risk management role safety security department security industry Security Management security officers security personnel security professionals security service security supervisor sexual harassment situation skills specific staff Supervision task tenants theft theory threat tion Title IX workplace workplace violence